faq
asked & answered
What do I get with my membership?
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As a KateMaxStock member, you get INSTANT ACCESS to our entire image library of thousands of images! We add new images every single month and happily take requests! Valued at over $10,000 – we keep our membership affordable for small business owners so that you have the high-quality images you need to grow your business, without killing your budget! LEARN MORE
How do I download images?
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Images files are available for immediate download – whether you are purchasing just one listing or becoming a KateMaxStock Member & gaining access to the entire stock library. When you are logged in as a member, you’ll see the handy “Download Now” button right on image listings. Simple click there to access the high-resolution, non-watermarked images!
Specs? What are the dimensions and resolution of KateMaxStock images?
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ALL KateMaxStock listings are FULL-RESOLUTION images and 300 PPI (pixels per inch). Most are at least 3500 x 2300 pixels (many are larger). Square cropped images have slightly fewer pixels on one side, but remain full resolution. So when used online at 72 PPI, the images can appear at least 36 inches wide if needed without losing resolution.
Can I purchase individual images?
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Sure thing! Just head on over to the Shop to view our entire image library. Bundles and individual images are available for purchase and come with a standard commercial licence for you to use in your business!
Photo Cred? Do I need to credit KateMaxStock?
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We always love seeing how you use KateMaxStock images, but no credit is required. If you do want to share how you used our images with us (and the world), @katemaxstock is our handle – in IG, Pinterest, & FB!
Instagram/Social Media Regramming? What do I do if someone reposts a KateMaxStock image I posted?
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No worries – this is going to happen. 😉 Most of the time people don’t recognize that images may be copyrighted. So if you notice that someone has reposted a KateMaxStock image from your or another’s feed, you can send us a DM or email and we will be happy to address it. We love to have our images appreciated, so post away and we can handle the legal stuff! We usually just let the reposter know the images is copyrighted, that it looks fabulous on their feed and that they are welcome to purchase it to keep using it! Our community is full of amazing and understanding people and we have yet to have an issue that couldn’t be happily resolved!
How many times can I use images?
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- Membership purchasers receive personal and single-business commercial use rights to KateMaxStock images and may use downloaded KatemaxStock images during and subsequent to their paid memberships, online or in print, but may not transfer or sell them in any form to any third party or engage in abusive mass image downloads. Downloads are monitored and KateMaxStock reserves the right to revoke image library access when membership abuse is detected.
- Shop purchasers receive single-business commercial and personal use rights and may use the image an unlimited number of times online or in print, but may not transfer or sell them in any form to any third party.
- Membership purchasers receive personal and single-business commercial use rights to KateMaxStock images and may use downloaded KatemaxStock images during and subsequent to their paid memberships, online or in print, but may not transfer or sell them in any form to any third party or engage in abusive mass image downloads. Downloads are monitored and KateMaxStock reserves the right to revoke image library access when membership abuse is detected.
When does my membership expire?
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- Annual membership plans are active for 12 months and automatically renew every 12 months from the date of first payment. Quarterly membership plans are active for 3 months and automatically every renew 3 months from the date of first payment. Monthly memberships are active for 1 month and automatically renew 1 month from the date of first payment.
- Members can confirm their expiration date by contacting us directly > hello@katemaxstock.com
Account changes? Billing updates? Cancelling? How do I change my membership details?
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- Head over to your Account Dashboard to update your billing and account info.
- You can always contact us directly as well and we’d be happy to update your account info, billing info, or help you change your plan: hello@katemaxstock.com
Legal Stuff? What do I need to know?
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- Kate Maxwell Photography retains original copyright.
- Membership purchasers receive personal and single-business commercial use rights to KateMaxStock images and may use downloaded KatemaxStock images during and subsequent to their paid memberships, online or in print, but may not transfer or sell them in any form to any third party or engage in abusive mass image downloads. Downloads are monitored and KateMaxStock reserves the right to revoke image library access when membership abuse is detected.
- Shop purchasers receive single-business commercial and personal use rights and may use the image an unlimited number of times online or in print, but may not transfer or sell them in any form to any third party.
- CLICK HERE to view the full KateMaxStock Terms of Service
- Membership purchasers receive personal and single-business commercial use rights to KateMaxStock images and may use downloaded KatemaxStock images during and subsequent to their paid memberships, online or in print, but may not transfer or sell them in any form to any third party or engage in abusive mass image downloads. Downloads are monitored and KateMaxStock reserves the right to revoke image library access when membership abuse is detected.
